Digital Transformation & What Next?

Updated: Jan 1


Digital transformation & what next?
Digital transformation & what next?

As each new technology wave emerges, companies spend large sums of money in the hope that the shiny new solutions will magically and instantly break them out of their calcified and sluggish processes and put them into a hyper-competitive position. Cloud computing is an example of this thought process, which includes digital transformation as of late.


Social change is accelerated by technology. As businesses adjust to these changes, they need to innovate and invest in digital strategies to stay relevant in the face of new technologies as well as the fundamental shifts they have already carried out.

Innovative ideas can be developed with the help of digital technology. But keep in mind that humans are the only ones capable of developing ideas and launching businesses. Even though the software can carry out commands, it cannot decide whether it will enter a new market.

Rather than simply implementing new technologies, companies must undertake a transformation focusing on innovation, spirited development, and shared ownership. Technologies are merely a support tool.


Recovery from the pandemic will be accompanied by continued rapid migration to digital technologies. Several companies have focused their efforts on becoming digital-first enterprises, constructing the cloud-based foundations necessary for digital transformation.

Global pandemics have only heightened this urgency. Our focus on digital transformation will remain top-of-mind as we approach 2021, as customers and employees alike want more digitized and automated processes.


Changing and innovating is essential to staying competitive and evolving; customer behavior, company culture, employee motivation, and competitors within the same industry may contribute to long-term success.

A company's focus must be on its outcomes and on making sure that every aspect of its operations is working efficiently to achieve its corporate goals to truly innovate.


The following tips will help your organization keep up with the digital revolution.


Strategies your growth


Leaders inside and outside of technology do not understand what transformation is, which is part of the problem. Identifying and capitalizing on opportunities outside your current core business is the best definition I have found. To keep up with the disruption of the COVID-19 pandemic, many companies have already embraced some form of purpose-driven digital transformation.

Most of the time, digital transformations are a rushed effort to adopt the latest systems and platforms, without a strategic focus that ensures that you are deploying the right technology and achieving specific goals.

Keep up with your competition isn't enough; you must also look inward and outward. Identifying an organization's purpose is essential if it wants to stay ahead of the curve. An organization must recognize its purpose, which might be to give back to the community, share information, or use technology to produce a distinct product offering.


Recovery Plan


The transition to digital has already taken place for many businesses. Many employees are now working remotely and being somewhat flexible. AI and analytics initiatives have already been implemented by many companies.

We have already seen IT teams deliver at unprecedented speeds within the last few months. For most companies, the adjustments made so far represent the first stage in the process of adapting to the changing environment. A note hears it’s not just about digitizing.

To ensure that their digital channels are comparable to those of their competitors, corporate leaders must examine how their customers' needs and behaviors have changed. CIOs or CDOs need t focus on agile teams to execute the most pressing priorities.

Continually and consistently evaluating digital-channel performance and conducting weekly meetings with technology and business leaders to assess new information and keep the agenda on track.


COVID-19 has significantly changed the typical office setting, and organizations have begun embracing remote working, which is making telecommuting the norm. Creating and building talent pools across geography will allow us to better utilize and enhance the benefits of different thinking with a location-agnostic workforce.

You must always plan, follow-through, and understand the bigger picture of the future of work and how it will impact your team's access to resources, talent, and flexibility in the future.


This lead to a change in Organisation culture.


Organization culture


Transformation to the digital world is a cultural shift, a long-term process. A company's rules and operations are impacted by this transition and change. This affects all its departments, employees, and operations.

Before embarking on a digital transformation program, it is critical to ensure employees are comfortable with the changes. Changing the management style of an organization must take place in three stages.


  • Inform your employees about the benefits of digital transformation for the company and them personally.

  • Your employees should trust that digital transformation is for their benefit and will ease their work.

  • Give them support during the transition. Educate and guide others as needed.


Training plays a key role here


Plan learning and development programs to help employees keep up with the shift and to prepare them for future business procedures. In addition to preparing them for the upcoming digital change, it will improve their productivity and efficiency.


Internalising and adoption across the enterprise


A digital transformation occurs whenever your entire business is digitally transformed, including your front-end and back-end operations, your day-to-day processes, and complex business-critical activities.

It takes time for digital transformation to take place. Organizations might need months or years to undergo this process. The process is continuous, and it benefits an organization long-term. When implementing an enterprise-wide digital transformation, a department (or process) at a time should be focused on and gradually integrated.


Risk and Action plan


Digital transformation leads to large-scale business changes. New technologies require significant financial and organizational resources to implement or migrate to. Digital transformations are only successful if the right technology is used in the right department and the right implementation partner is chosen.

Re-evaluate the areas of risk and devise a strategy for dealing with them. Risks could come from both internal and external factors, such as insufficient IT resources to complete the project. Your company can successfully integrate digitization into its operations by conducting a strategic risk assessment.


Customers first approach


A company's success or failure is determined by the experiences of its customers, so it is crucial to put a priority on customer experiences in your digital transformation initiatives.

The digital era has not only intensified competition in many industries but also enabled customers to have a greater say and influence through reviews and social media. As businesses embrace new technology that gives their customers greater convenience and personalization, their expectations have risen.


It's crucial that you assess your current client experiences and consider how you can improve them using technology. Using customer and industry data better is usually a good place to start, and it may require the use of technologies like AI-powered data analytics.

By learning more about your clients, you can offer a personalized approach throughout the whole purchasing process and be there for them every step of the way.


Business is more efficient and aligned better with customers when digital transformation is successfully completed.

Let's wrap up


You will be better able to innovate if your strategies benefit both your organization and its employees.


Over the course of the pandemic, we saw businesses adapt their operations, partnering with vendors and partners, as well as the community, to pool resources and achieve maximum benefit. We can develop more knowledge, accelerate transformation, and promote innovation with increased value both for the company and society if we continue to adhere to this strategy.


DXSolution Advisor are driving digital transformation across industries and have strong expertise in disruptive technologies like AI, Automation, IoT, Industrial IoT, RPA, and Machine Learning. Connect with us as we help company like your to achieve your stetegy defination and ensure your have a smooth trasnsition. Do follow our hashtag - #dxsolutionadvisor on LinkedIn and follow our page in the meantime.


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