Storytelling has become a new discipline in the business world.

Updated: Feb 1

Story Telling- The new science in Business
Story Telling- The new science in Business

We all love stories. Am I not right?

A story is at the core of who we are as a species, since it helps us bridge the gaps between events and give us a holistic experience spanning a range of time periods. There are no limits to what one can imagine and interpret through oral storytelling.

Throughout history, storytellers have possessed great influence over their audiences.

Take a moment to think about your own emotions and choose one to explain.

When you watch a child or group of children listening to a story, you can tell that they are engaged. As the story progresses, there is much silence and everybody is engrossed, attentive, some are surprised, others remain neutral, and the facial expressions change as well. I'm sure you think exactly as I do---Yes, when I tell a story to my children or a group of children, that's the expression I mean. Another secret you should know is that this expression happens often in adults as well as children.

Consider the scenario of an adult going out for a night out, picnicking with his friends, family friends, or colleagues. Someone is telling a story around a small campfire or bonfire, and there is a quiet pin-drop silence around you as you listen only to the story with your concentration. You are overlooking the sound of burning wood, possibly the wind, or the sound of nature, etc. Correct? Now that you are adults, you are also watching each other's faces and laughing if you find a facial expression not appropriate at the time. Could you relate to it?

There is something magical about stories because they can create other worlds, feelings, and ideas, making the ordinary seem extraordinary; they can teach empathy and lead us on incredible journeys. We can laugh, cry, be scared, and then be comforted with a happy ending. As children, we are taught to love stories for enjoyable purposes and for helping us to understand the world and ourselves.

What Is Storytelling?

Sharing experiences through stories comes before writing. Storytelling using interactive elements, such as words and actions, is a form of revealing elements of a story, such as an image surrounding a story. You gain a better understanding of things. A generation's needs can be met by adapting stories.

How storytelling is linked with Business?

The way businesses convey their purpose is through storytelling, and businesses that share their purpose will appeal to consumers or customers. The product or service your company provides must not be the only thing you offer; you must differentiate yourself. Offering stories is a powerful brand-building technique regardless of the industry or the size of your business.

Within businesses, stories are used for internal and external communications, collaboration, marketing, and sales. Telling a story can inspire peers, persuade clients, develop a marketing narrative, or even reposition your company in the minds of competitors.

Storytelling is a powerful tool for business people, teaching them how to transcend the conventions and tropes of corporate discourse, and breaking down barriers in their communications.

Storytelling in Business: An Overview

There are different parts to storytelling that need to be explored and how they come together in one component called "a story".

There are four Pillars of storytelling, which can be described. There are four pillars that support every story.

  • People

  • Place

  • Purpose

  • Plot

Efforts to connect, demonstrate authenticity, leave meaning, and engage combine the four pillars: people make us feel connected, places maintain authenticity, purposes give us meaning, and the plot keeps us engrossed.

Our audiences are able to connect, believe, and engage with our story whenever we use any combination of these things, allowing them to come back to our purpose at the end of the story.

People are often at the center of stories about real experiences.

The importance of storytelling in business

Business Development and Sales

There is always a story behind a set of business ideas, whether it's about developing new products or expanding the organization.

Describe the context in which this story occurred in order for your clients and stakeholders to understand, relate to the problem they're trying to solve and be convinced that your product or service is worth buying.

Tell us how the idea for your product or service evolved from the experience of a problem you faced.

When you use a story to illustrate the benefits of your product, use real-life situations since they make it easy for the audience to relate to it.

You help your audience relate to you when you tell stories in this way, so they trust you, the brand and our brand stays true to itself.

A story with a relevant plot is also known to make a lasting impression on an audience since it's personal and it's relevant to the audience in some way - the audience can see themselves in the protagonist.

A competitive advantage

There is a great deal of information available to customers/consumers, so companies can have difficulty standing out from the crowd.

A business may have better products than its competitors, but people make decisions based on emotions rather than logic, so a story can help your business stand out from the rest.

Attract attention

Stories with simple emotions and human touches have a lot of appeals.

If you tell an engaging story, you will have less chance of losing the audience's attention, whether you are pitching for sales, business development, advertising, marketing communications, or a press release.

Moreover, the communication format of a story is highly structured, so it makes it easier for the audience to comprehend.

Marketing and Advertising

An effective brand campaign should also be transparent, so you can explain to your target audience what your business objective was and what approach you took to address the challenges.

Businesses and brands want to connect with people, and the best ads evoke emotional responses or are relatable.

You are likely to gain the audience's attention when you appear in this manner, also directly affecting your product or service.

Ensure your message is consistently delivered across all media, such as advertising, social media, your website, your employees, etc. In order to communicate your vision, a consistent brand story is necessary.

Employee engagement

Businesses are built around their people, and businesses succeed when their people succeed. We can foster the right culture at work with stories.

Their motivation to work will increase as a result of being able to believe in what they do.

Your employees will gain a greater sense of purpose and meaning when they are tied to the larger narrative of your company, and you can further cultivate this by allowing them to tell their own stories.

Humanize and Decision making

People are influenced by stories when making decisions, for example, when considering buying a product, they consult reviews. The reviews are essentially stories and not just facts.

Similarly, when people are considering getting involved with a business and ask, "Why should I do this?" They then search for stories to understand why.

The stories businesses tell need to address the simple question of "Why should people care?".

The most successful companies have deep and meaningful messages that infuse their products with a sense of a larger purpose and meaning.

Customers want to buy from companies that, in their mind, care, i.e. Empathetic companies are more likely to be successful if storytelling is used to show their empathy.

Stories can evoke emotions in a powerful way, considering people tend to make emotional decisions more often than rational ones.

It is easier to remember stories than other types of content like statistics and facts.

Try when you are giving a pitch or presentation, telling a story provides the audience with a break.



What's the story behind your business?

What is the messaging your marketing and business development are telling the target audience?

We want to hear about your experience using storytelling to increase your customer's trust and increase your business volume and margins.

We help in the process of defining a Powerful story that leads you to Stand out. Connect with us.

Wanted to start the journey of the design thinking approach, do Follow our hashtag - #dxsolutionadvisor on LinkedIn and follow our page in the meantime.

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