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Top 5 benefits of connected worker solutions for operational excellence and resilience.

To improve operations and maintenance, digital transformation in manufacturing often focuses on updating technology and assets through data analysis from linked IoT sensors and devices. The development of competent employees also falls under the purview of the genuine essence of digital transformation, which goes beyond the development of smart factories.


Operators and deskless employees in the factory facility must efficiently perform diverse tasks. The manufacturing sector is dealing with several issues, including an ageing workforce, labour shortages, and attritions with increasingly complex machines and products making this the biggest challenge for many manufacturers. Many manufacturing and field operators still use manual methods, such as pen and paper or Excel sheets, despite the availability of software solutions for office employees. This leads to disjointed data flows that impede operational excellence and organisational resilience.

Employee empowerment and providing them with the resources they require to do their duties successfully are essential for overcoming these obstacles. Giving employees the freedom, tools, and assistance they need to accomplish their goals and make a difference at work is the purpose of employee empowerment.

Frontline and field employees that need real-time access to information, processes, and standard operating procedures (SOPs) may do so with the help of connected worker solutions. Additionally, they enable workers to connect with other coworkers or subject matter experts for rapid assistance in resolving issues on the shop floor or in the field.

A Connected Worker solution can help in this situation. A more engaged and adaptable workforce is the effect of this.

The following are the 5 main advantages of connected worker solutions:

Step-by-step guidance for complex tasks - Workers receives guided instructions on their mobile devices, smart glasses, or tablets, with steps explained using text, images, videos, or diagrams that adapt to their input and level of expertise.

Access to relevant production data - Workers can access real-time information such as machine state, line yields, and overall equipment effectiveness, enabling them to make better-informed decisions.

Instant troubleshooting - Workers can initiate a video call to communicate with specialists or remote experts to solve problems more efficiently.

Transfer of knowledge - The platform helps transfer undocumented "common practices" into a digital workflow, serving as a training tool for new or inexperienced workers.

Compliance - The platform records all steps taken during a task or operation, ensuring full compliance and allowing operators to document their work with additional comments, photos, or videos.

The platform generates data on every work execution, providing insights into pain points and ways to improve through custom reporting.

What is the connected worker's solution?

Frontline workers may now access all essential knowledge, tools, and information digitally due to the implementation of connected worker technology, which consists of hardware, network, and software platforms. Doing so boosts output, quality, and safety. The technology enables employees to communicate with managers or colleagues remotely. This has empowered workers to be more motivated, adaptable, and capable of finding solutions themselves.

We advise the usage of Smart Glass wearables with built-in cameras, microphones, and noise-cancelling speakers for the best performance. Workers in the manufacturing sector already access and input data via computer terminals or handhelds. We envision workers using intelligent glasses for tasks such as accessing digital work instructions, completing checklists, sharing knowledge, receiving critical production updates, and collaborating on problem-solving. This new paradigm offers unparalleled visibility.

Additionally, workers may browse and access information hands-free while carrying out activities using voice commands, which has been shown to enhance productivity in a variety of use scenarios. The gain in productivity is much more pronounced when the difficulty of the task rises.

Let us Wrap up

In conclusion, Connected Worker solutions are a critical tool for manufacturing companies, empowering frontline and field workers with real-time access to the information and support they need to perform their tasks efficiently and effectively.

The foundation for the most prevalent use cases for connected workers consists of a group of software applications which have passed field testing. Depending on where you are on your path to becoming a connected worker, we may help design a demonstration of value or a comprehensive solution.

Explore how wearable-assisted reality solutions can help businesses succeed. Connect with us and request a demo. We'll be pleased to help. We invite you to follow our hashtag - #dxsolutionadvisor on LinkedIn as well as our page.

Assisted Reality


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