Our features
Functions that make it easy for you to complete your responsibilities. Using process eye features, you may design digital instructions and inspections specifically suited to your unique processes and requirements.
Uniqueness
Multi-device
The remote eye works with smartphones, smart glasses and tablets.
Text Messenger
Write messages with a multi-language translator (>50 languages)
Multi-call
Several experts on the same call
Connect to third-party experts without license
They can join the call with an email or code invitation
Red dot
Live drawing
Point to the real problem for quick solutions
Capture and edit images during video calls in real-time
How does it work?
To transmit information between on-site operators and support departments, the remote eye is a software program running on smart glasses, smartphones, tablets, and PCs. It significantly supports users in carrying out challenging tasks and operations while keeping a careful eye on the distant environment.
Security
We secure your information by using proper policies, practices, procedures, organizational structures, and software functions as controls. We make three daily backups of all your data. Each backup is stored on distinct servers from different providers for maximum data security.
Backup and Encryption
All data transmissions employ Transport Layer Security (TLS) 1.2 encryption. Sensitive data and other metadata are secured with AES 256-bit encryption at rest when they are uploaded into our applications.
All of your data is backed up three times every day by us. For maximum data security, each of them is stored on distinct servers from many providers.
Cloud Services
Our servers are hosted on AWS since they are ISO 27001, 27017, and 27018 certified and are an AICPA SOC 1, SOC 2 type 2, and SOC 3 authorized service provider.
We hold ISO 27001 accreditation. We achieve our information security by putting in place a suitable set of controls, such as policies, and practices.
On-premises model is also an option.
Firewall
In addition to AWS security, antivirus and system firewall, we also use Trend Micro Cloud One - Workload Security (DSaas) as Wideum's Intrusion Detection and Prevention System (IDS / IPS).