top of page

Get immediate live video remote assistance

Boost remote cooperation with live video on smartphones and smart glasses that give technicians and front-line staff more control.

Our features

Functions that make it easy for you to complete your responsibilities. Using process eye features, you may design digital instructions and inspections specifically suited to your unique processes and requirements.



The remote eye works with smartphones, smart glasses and tablets.

Text Messenger

Write messages with a multi-language translator (>50 languages)


Several experts on the same call

Connect to third-party experts without license

They can join the call with an email or code invitation

Red dot

Live drawing

Point to the real problem for quick solutions

Capture and edit images during video calls in real-time

How does it work?

To transmit information between on-site operators and support departments, the remote eye is a software program running on smart glasses, smartphones, tablets, and PCs. It significantly supports users in carrying out challenging tasks and operations while keeping a careful eye on the distant environment.


Provide a general description of the items below and introduce the services you offer. Click on the text box to edit the content.

Backup and Encryption

All data transmissions employ Transport Layer Security (TLS) 1.2 encryption. Sensitive data and other metadata are secured with AES 256-bit encryption at rest when they are uploaded into our applications.
All of your data is backed up three times every day by us. For maximum data security, each of them is stored on distinct servers from many providers.

Cloud Services

Our servers are hosted on AWS since they are ISO 27001, 27017, and 27018 certified and are an AICPA SOC 1, SOC 2 type 2, and SOC 3 authorized service provider.
We hold ISO 27001 accreditation. We achieve our information security by putting in place a suitable set of controls, such as policies, and practices.

On-premises model is also an option.


In addition to AWS security, antivirus and system firewall, we also use Trend Micro Cloud One - Workload Security (DSaas) as Wideum's Intrusion Detection and Prevention System (IDS / IPS).

bottom of page