Improve Equipment Downtime

Expensive machinery must always be productive. If it breaks down, the business will experience productivity losses such as decreased output and revenue as well as expensive downtime for repairs. Smart Glasses and smartphones can offer you a more accurate diagnosis, work traceability, and a direct line to a faraway expert who can assist you in resolving the issue.

Improve the productivity of the technical staff

To get support and help with any issue, connect to a professional for live video remote assistance. The most valuable asset on your team is our hands-free, cloud-based quality solutions, even if you are short on field service technicians or are having problems finding more.

Reduce Travel and Costs

Avoid travelling: stop making useless trips. By leveraging on-screen annotations, remote agents and experts can virtually observe a physical setting while offering help, cutting down on resolution time and expensive trip.

Revenue from After-Sales Support

Giving your clients better technical support via remote video assistance can open up new revenue streams. By offering your international experience to local customers, you will increase company competitiveness.